Privacy Policy

1. Introduction

M3TRIQ Sdn. Bhd. ("M3TRIQ", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our protein-ligand analysis platform and related services (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Display name (optional)
• Password (stored securely using industry-standard encryption)

2.2 Research Data

When you use our platform, we may collect:

• Molecular structures and sequences you submit for analysis
• Project data, datasets, and analysis results
• Chat conversations with our AI agents
• Workflow configurations and preferences

2.3 Usage Information

We automatically collect:

• Log data (IP address, browser type, access times)
• Device information
• Feature usage patterns

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process your molecular analysis requests
• Store and manage your research projects
• Send you service-related communications
• Respond to your inquiries and support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Storage and Security

Your data is stored on secure cloud infrastructure. We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data backup procedures

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers: Third-party vendors who help us operate the Service
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Withdraw consent

To exercise these rights, please contact us at privacy@m3triq.com.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time.

8. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. You can control cookie settings through your browser.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

M3TRIQ Sdn. Bhd.

Company Registration: 202501031193 (1632605-M)

Email: privacy@m3triq.com